Thank you to all the teams who have sent questions, feedback, and bug reports!
Why didn’t I receive my newsletter? Common problems & solutions:
No new articles saved since the last newsletter sent. It will only send if there are new articles available (ie. saved) in the board.
Solution: For now, we suggest removing and then re-saving some articles to the board. After that, return to the newsletter dashboard and hit “send now” once again.
It works the same way the very first time you activate a newsletter and for your future scheduled newsletters.
Maybe the newsletter is in spam.
Solution: Please check your spam folder and add <email@example.com> to your address book. That will tell your email provider to deliver newsletters to your inbox.
What articles will (or won’t) be included in the newsletter when I hit Send Now?
On-demand newsletters only include new articles saved since the last newsletter sent. This is the most common reason why a newsletter doesn’t send.
To send an on-demand newsletter with specific articles, we suggest removing and then re-saving those articles to the board. After that, return to the newsletter dashboard and hit “send now” once again.
What about analytics?
How do I add newsletters to my Feedly account?
We suggest starting a 30-day free trial of Feedly Teams. The trial gives you full access to newsletters and our support team. We are here to help you and your team get the most out of Feedly.
Thank you for trying newsletters! Have a question not answered here? Ask us in the comments or in the app.
Connecting people to the best sources for the topics that matter to them has been core to our mission since the very start of Feedly.
But discovery is a hard problem. The web is organic, a reflection of the global community’s changing needs and priorities. There are millions of sources across thousands of topics and we all have a different appetite when it comes to feeding our minds.
About twelve months ago, we created a machine learning team to see if the latest progress in deep learning and natural language processing could help us crack this nut.
Today, we are excited to give you a preview of the result of that work with the release of the new discovery experience in the Feedly Lab app (Experience 06).
Two thousand topics
The first discovery challenge is to create a taxonomy of topics.
You can think of Feedly as a rich graph of people, topics, and sources. To build the right taxonomy, we started with the raw data on all of Feedly’s sources. We had to create a model to clean, enrich, and organize that data into a hierarchy of topics. Learn more about the data science behind this.
The result is a rich, interconnected network of two thousand English topics. And it’s mapped well with how people expect to explore and read on the Web.
On the discovery homepage, we showcase thirty topics based on popular industries, trends, skills, or passions. You can access all of the topics in Feedly via the search box.
The fifty most interesting sources
The second discovery challenge is to find the fifty most interesting sources someone researching any topic might want to follow.
Ranking sources is hard because not all sources are equal. In tech as an example, you have mainstream publications like The Verge or TechCrunch, expert voices like Ben Thompson, and lots of B-list noisy sources which don’t add much value.
In addition, for niche topics like virtual reality, some sources are specific to VR while others cover a range of related topics.
To solve this challenge, we created a model which looks at sources through three different lenses:
relevance (how focused is the source on the given topic)
engagement (a proxy for quality and attention)
The outcome is new search result cards. You can explore the fifty most interesting sources for a given topic and sort them using the lens that is most important to you.
One of the benefits of the new topic model is that the 2,000 topics are organized in a hierarchy. This makes it easy for you to zoom in or out and explore many different neighborhoods of the Web.
For example, from the cybersecurity topic, you can jump to a list of related topics that let you dig deeper into malware, forensics, or privacy.
One more thing…
We have done a lot of research over the last four years to understand how people discover new sources. One insight we learned is that people often co-read certain sources. For example, if you are interested in art, design, and pop culture and you follow Fubiz, there is a high chance that you also follow Designboom.
With that in mind, we spent some time creating a model that learns what sources are often co-read. The idea is that a user could enter a source that they love and discover another source they could pair it with.
As a user, you can access this feature by searching in the discover page for a source you love to read. The result will be a list of sources which are often co-read with that source.
I would like to thank Paul, Michelle, Mathieu, and Aymeric for the great research work they did to take this project from zero to one. People who have tried to tackle discovery know that it is a very hard challenge and the results of this project have been very impressive.
We would also like to thank the community for participating in the Battle of the Sources experiment. Your input was key in helping us learn how to model the source ranking. We are going to continue to invest in discovery and we look forward to continuing to collaborate with you.
We would also like to thank Dan Newman, Daron Brewood, Enrico, Joey, Lior, Paul Adams, Ryan Murphy, and Joseph Thornley from the Lab for reviewing an earlier version of this article.
Pick a topic you are interested in or a source you love to read and try out the new discovery experience. We’d love to hear your feedback in the channel “06-discover” of the Lab Slack.
Question 1 – What topic or source did you search for?
Question 2 – Is there a topic you were looking for and you did not find?
Question 3 – Is the metadata about each source in the search result useful? Anything missing? Anything we could remove?
Question 4 – Did auto-completion work well for you?
Question 5 – Were you satisfied with the quality of the results?
Question 6 – Did the ranking seem intuitive?
Question 7 – Did the related topics seem relevant?
Question 8 – Is there a feature you would like to see add